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Privacy Policy

Last Updated: December 2, 2025

This Privacy Policy describes how LineAmp ("we," "us," or "our") collects, uses, discloses, and protects information when you use our website and services.By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:• Account Information: Name, business name, email address, phone number, and payment information when you create an account or make a purchase
• Communications: Information you provide when you contact us for support, provide feedback, or communicate with us through our services
• User Content: Any content, files, or information you submit through our services
• Survey and Research Data: Information you provide when participating in surveys, promotions, or research studies

1.2 Automatically Collected Information

When you access our website or use our services, we automatically collect certain information:• Usage Information: Details about how you interact with our website and services, including pages viewed, links clicked, features used, and time spent on our site
• Device Information: Device type, operating system, browser type and version, screen resolution, and unique device identifiers
• Location Information: General location information based on your IP address
• Log Data: Server logs including IP addresses, access times, browser types, and referring URLs

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to collect information and improve our services. These technologies help us:• Remember your preferences and settings
• Understand how you use our services
• Improve your user experience
• Provide targeted advertising and analyze the effectiveness of our marketing effortsYou can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

2. Description of Service

LineAmp provides a business texting platform that enables businesses to communicate with their customers via text messaging. Our Service includes features for sending, receiving, and managing text messages, as well as related tools and functionalities.We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

2. How We Use Your Information

3.1 Account Registration

We use the information we collect for the following purposes:• Provide Services: To deliver, maintain, and improve our services and website functionality
• Account Management: To create and manage your account, process transactions, and provide customer support
• Communications: To send you service-related notifications, updates, newsletters, marketing materials, and respond to your inquiries
• Personalization: To customize your experience and provide content relevant to your interests
• Analytics: To analyze usage patterns, understand user behavior, and improve our services
• Security: To protect against fraud, unauthorized access, and ensure the security of our platform
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Research and Development: To develop new features, products, and services

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including cloud hosting, data analytics, payment processing, email delivery, marketing assistance, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

3.2 Business Partners

With your consent, we may share information with business partners for marketing purposes or to provide you with products or services you have requested.

3.3 Business Transfers

If we are involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

3.4 Legal Requirements

We may disclose your information when required by law or in response to:• Valid legal processes such as subpoenas, court orders, or search warrants
• Requests from government authorities or law enforcement
• Situations involving potential threats to the safety of any person
• Protection of our rights, property, or safety, or that of our users or the public

3.5 Aggregated or De-identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.

4. Data Storage and Security

4.1 Data Storage

Your information is stored on secure servers. We use reputable cloud service providers that maintain appropriate security standards and comply with applicable data protection regulations.

4.2 Security Measures

We implement appropriate technical and organizational security measures to protect your information:• Encryption of data in transit using SSL/TLS protocols
• Secure data storage with encryption at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication requirements
• Employee training on data protection and privacy
• Monitoring and incident response proceduresWhile we strive to protect your information using industry-standard practices, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

4.3 Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it. You may request deletion of your information at any time, subject to legal and contractual limitations.

5. Your Rights and Choices

You have certain rights regarding your personal information:• Access: You may request access to the personal information we hold about you
• Correction: You may request correction of inaccurate or incomplete information
• Deletion: You may request deletion of your personal information, subject to certain legal exceptions
• Data Portability: You may request a copy of your data in a portable format
• Marketing Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in emails or adjusting your account preferences
• Cookie Management: You may control cookies through your browser settings or our cookie preference center
• Account Closure: You may close your account at any timeTo exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within 30 days or as required by applicable law.

6. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where we or our service providers operate. These countries may have data protection laws different from those in your country. By using our services, you consent to such transfers. We implement appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable laws.

7. Privacy Rights by Jurisdiction

7.1 European Economic Area (EEA), UK, and Switzerland

If you are located in the EEA, UK, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):• Right to object to processing of your personal information
• Right to restriction of processing
• Right to lodge a complaint with a supervisory authority
• Right to withdraw consent where processing is based on consent

7.2 California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights:• Right to know what personal information we collect, use, disclose, and sell
• Right to request deletion of your personal information
• Right to opt out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

7.3 Other Jurisdictions

If you are located in a jurisdiction with specific privacy laws not mentioned above, you may have additional rights. Please contact us to learn more about your rights under applicable local laws.

8. Children's Privacy

Our services are not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without proper parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services you visit or use.

10. Do Not Track Signals

Some web browsers have a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Our website does not currently respond to Do Not Track signals or similar mechanisms.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:• Posting the updated Privacy Policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (for material changes)Your continued use of our services after such changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:LineAmp Privacy Team
Email: [email protected]
Website: www.lineamp.com/contact
Mailing Address:
LineAmp, Inc.
[Street Address]
[City, State ZIP Code]
[Country]

We will respond to your inquiry within 30 days or as required by applicable law.

Terms Of Service

Last Updated: December 2, 2025

Please read these Terms of Service ("Terms") carefully before using the LineAmp website and services. These Terms constitute a legally binding agreement between you and LineAmp, Inc. ("LineAmp," "we," "us," or "our").

1. Acceptance of Terms

By accessing or using our website, mobile application, or services (collectively, the "Service"), you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you may not use our Service.These Terms apply to all users of the Service, including without limitation users who are browsers, customers, merchants, and contributors of content.By using our Service, you represent that you are at least 18 years of age or the age of majority in your jurisdiction, and that you have the legal capacity to enter into these Terms.

2. Description of Service

LineAmp provides a business texting platform that enables businesses to communicate with their customers via text messaging. Our Service includes features for sending, receiving, and managing text messages, as well as related tools and functionalities.We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

3. User Accounts

3.1 Account Registration

To access certain features of the Service, you must create an account. When creating an account, you agree to:• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept all responsibility for activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to maintain account security. You agree to immediately notify us of any unauthorized access to or use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including if we believe you have violated these Terms. You may also terminate your account at any time by contacting us or using the account closure feature in your account settings.

4. Acceptable Use Policy

You agree not to use the Service to:• Violate any applicable laws, regulations, or third-party rights
• Send spam, unsolicited messages, or engage in practices that violate the Telephone Consumer Protection Act (TCPA) or similar laws
• Transmit any harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable content
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Distribute viruses, malware, or any other harmful or destructive code
• Attempt to gain unauthorized access to our systems, networks, or other users' accounts
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Use any automated means to access the Service or collect data from the Service
• Reverse engineer, decompile, or disassemble any aspect of the Service
• Use the Service for any illegal or unauthorized purposeViolation of this Acceptable Use Policy may result in immediate termination of your account and legal action.

5. Messaging Compliance

You are solely responsible for ensuring compliance with all applicable laws and regulations regarding text messaging, including but not limited to the TCPA, CAN-SPAM Act, and carrier guidelines. You must obtain proper consent before sending marketing or promotional messages to recipients.You agree to maintain records of consent for all message recipients and to honor opt-out requests promptly. We reserve the right to suspend or terminate accounts that engage in non-compliant messaging practices.We are not responsible for any fines, penalties, or legal actions resulting from your failure to comply with messaging regulations.

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Service and its original content, features, and functionality are owned by LineAmp and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

6.2 Your Content

You retain all rights to any content you submit, post, or display through the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with providing and improving the Service.You represent and warrant that you own or have the necessary rights to all User Content you submit and that such content does not violate any third-party rights or applicable laws.

6.3 Feedback

If you provide us with any feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without any obligation to you.

7. Payment and Billing

7.1 Fees and Charges

Certain aspects of the Service may be provided for a fee. You agree to pay all applicable fees as described on our website or in your service agreement. All fees are non-refundable unless otherwise stated in writing.

7.2 Billing

By providing payment information, you authorize us to charge your payment method for all fees incurred. You are responsible for maintaining valid payment information and ensuring sufficient funds or credit are available.

7.3 Fee Changes

We reserve the right to modify our fees at any time. We will provide you with reasonable notice of any fee changes, and such changes will take effect at the start of your next billing cycle.

7.4 Late Payments

If payment is not received when due, we may suspend or terminate your access to the Service. You will be responsible for any costs incurred in collecting overdue amounts, including reasonable attorney fees.

8. Disclaimers and Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any defects will be corrected. We do not warrant or make any representations regarding the use or results of the Service in terms of accuracy, reliability, or otherwise.We make no warranty that the Service will meet your requirements or expectations. You use the Service at your own risk.Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LINEAMP, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or contentOUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATERSome jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless LineAmp and its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property rights; or (d) any harm caused to any third party through your use of the Service.

11. Dispute Resolution

11.1 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us. We will try to resolve the dispute informally by contacting you. If a dispute is not resolved within 60 days of submission, you or we may bring a formal proceeding.

11.2 Arbitration Agreement

You and LineAmp agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Service (collectively, "Disputes") will be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.The arbitration will be conducted by the American Arbitration Association ("AAA") under its rules and procedures, as modified by these Terms. The AAA's rules and filing instructions are available at www.adr.org.

11.3 Class Action Waiver

YOU AND LINEAMP AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

11.4 Exceptions

Notwithstanding the above, either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Service or intellectual property infringement without first engaging in arbitration or the informal dispute resolution process.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [State], United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect through:• Posting the updated Terms on our website
• Updating the "Last Updated" date
• Sending you an email notificationYour continued use of the Service after the effective date of any changes constitutes acceptance of those changes. If you do not agree to the new terms, you must stop using the Service.

14. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.You may terminate your account at any time by contacting us or using the account closure feature. Upon termination, you remain responsible for all charges incurred prior to termination.

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Service, constitute the entire agreement between you and LineAmp regarding the Service and supersede all prior or contemporaneous understandings and agreements, whether written or oral.

17. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

18. Assignment

You may not assign or transfer these Terms or your rights hereunder, in whole or in part, without our prior written consent. We may assign these Terms at any time without notice to you. Any attempted assignment in violation of this section shall be null and void.

19. Contact Information

If you have any questions about these Terms, please contact us:LineAmp Legal Department
Email: [email protected]
Website: www.lineamp.com/contact
Mailing Address:
LineAmp, Inc.
[Street Address]
[City, State ZIP Code]
[Country]

By using LineAmp, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.